3/30/16 East Kingdom Wiki

EAST KINGDOM   Populace Alert
Alert! From: The Webministry
   

INITIAL ALERT NOTIFICATION

Unto the Populace of the East Kingdom, Greetings.
This is being sent to notify you of the (HIGH) Severity event(s) below. Because of the possible large impact of such events, this is being documented to avoid an increase in contact volume.
     
Tool/Service: East Kingdom Wiki
Impacted Areas: wiki.eastkingdom.org
Description: We have uncovered a coding issue with an upgrade of the Wiki server that does not work with non-English characters, causing pages to “disappear” and were not accessible to the Populace.

All attempts to fix the Latin-1 vs UTF-8 coding differences were unsuccessful and we have had to revert to a previous database backup prior to the upgrade, which is 5 days old.

Ticket Number: None.
Severity: HIGH
Event Start/Finish: 3-25-16 8pm  / 3-30-16 11:30pm (approximate)
     
Please Do Not Open Service Tickets For This Issue

 

This rollback has unfortunately removed any updates made over the past 5 days. Please check your pages for missing information.

We apologize for this inconvenience.

As always, if you have any additional questions; concerns or information regarding the above, or any current events or outages, please do not hesitate to contact the Webministry.

In Service to the Kingdom,

The Webministry