7/24/15 SERVICE CHANGE MORATORIUM

INFORMATIONAL NOTIFICATION

Webminister Badge

From:

The East Kingdom Webministry

INFORMATIONAL  NOTIFICATION

Unto the Webministers of the East Kingdom, Greetings.

This notification is being published to document the situation below.

This is to notify you of a Service Change Moratorium (authorized delay of any activity).Due to the high impact, high visibility and need for administrative applications and Information Technology services during specific times, it is necessary for The Webministry to have moratoriums set periodically to hold any change requests as pending for a certain duration.

  • Because it is a fact that every Local Group/Kingdom Office/Chartered Guild has a different heavy or critical workload period and it would be impossible to maintain our environment if moratoriums were called for all heavy or critical workload periods, these moratoriums will exist for systems and supporting services only when The Webministry Staff deem necessary.
  • However, during the Pennsic War and several Kingdom Level Events, services used by the Kingdom such as the East Kingdom Calendar, All Website Access, East Kingdom Forums and e-mail must not be compromised and a moratorium will be in effect for those services during those time periods.
  • The Webministry will continue to take Local Group needs into consideration when scheduling system changes, and not just during the moratorium period.
  • If Network or System changes must be made during the moratorium period, the responsible system group will schedule a period of time for testing by the Webministry Staff prior to the workload demand by the East Kingdom populace and Kingdom Offices.
    • Procedures for quickly backing out the changes or resolving problems must be in place.
  • CAVEAT: Should a hardware/software emergency occur, hardware and software changes will be made during the moratorium period. The predetermined stand-alone times that Network and System changes usually occur are during off peak hours during Monday through Thursday.
  • The Webministry Web page will be used to keep track of the moratorium dates. These dates will then be confirmed with the local groups within the Kingdom that will be affected by the moratorium by email and/or social media post referencing the Webministry website page.

The Pennsic War Moratorium will be from 7/24/15 to 8/17/15.

As always, if you have any additional questions; concerns; or information regarding the above, or any current events, please do not hesitate to contact the Webministry at helpdesk@eastkingdom.org or through the East Kingdom Help Desk at http://helpdesk.eastkingdom.org website.

In Service to the Kingdom,

The Webministry

East Kingdom